Refunds and Returns Policy
At Bandage King, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of the purchase date for a refund or exchange, subject to the terms and conditions below.
Returns
• You have 30 days from the date of purchase to initiate a return.
• The product must be unused, in its original condition, and in the original packaging.
• Products that are damaged, used, or not in their original packaging may not be eligible for a refund or exchange.
How to Initiate a Return
- Contact our customer support team at [email protected] to request a return authorization. Please provide your order number and reason for the return.
- Carefully pack the item in its original box and include all components.
- Ship the return to the address provided by our support team. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds
• Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used during the purchase.
• Shipping charges are non-refundable, except in cases where we made an error or the product arrived damaged or defective.
Exchanges
• If you would like to exchange an item, please indicate this when you contact our support team. Exchanges are subject to product availability.
Non-Returnable Items
Certain items cannot be returned, including but not limited to:
• Gift cards
• Personalized or custom-made products
• Perishable goods
• Items marked as Final Sale
Contact Us
If you have any questions regarding our return and refund policy, please contact us at:
• Email: [email protected]
• Address: 1001 N Federal Hwy, Suite 307, Hallandale Beach FL 33180
Refunds and Returns Policy
At Bandage King, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of the purchase date for a refund or exchange, subject to the terms and conditions below.
Returns
• You have 30 days from the date of purchase to initiate a return.
• The product must be unused, in its original condition, and in the original packaging.
• Products that are damaged, used, or not in their original packaging may not be eligible for a refund or exchange.
How to Initiate a Return
- Contact our customer support team at [email protected] to request a return authorization. Please provide your order number and reason for the return.
- Carefully pack the item in its original box and include all components.
- Ship the return to the address provided by our support team. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds
• Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method used during the purchase.
• Shipping charges are non-refundable, except in cases where we made an error or the product arrived damaged or defective.
Exchanges
• If you would like to exchange an item, please indicate this when you contact our support team. Exchanges are subject to product availability.
Non-Returnable Items
Certain items cannot be returned, including but not limited to:
• Gift cards
• Personalized or custom-made products
• Perishable goods
• Items marked as Final Sale
Contact Us
If you have any questions regarding our return and refund policy, please contact us at:
• Email: [email protected]
• Address: 1001 N Federal Hwy, Suite 307, Hallandale Beach FL 33180